BizzyCar, a leading loyalty solution that exponentially increases service revenue by automating recalls, today launched their inaugural quarterly recall report revealing more than nine million vehicles were affected by recalls in the first quarter of 2024 and detailing the most recalls by manufacturer brand.
Tesla Inc. topped the list with over 2.4 million vehicles affected, primarily due to electrical system issues. Other prominent manufacturers such as Ford and Chrysler also reported significant numbers, reflecting broad challenges within the industry.
The recall data reveals a volatile trend in the automotive industry, with a noticeable uptick in the number of vehicles affected by recalls. This underscores persistent challenges in maintaining automotive safety and quality assurance.
In Q1 2024, the United States saw a sharp rise in vehicle recalls, according to analysis by BizzyCar using data from the NHTSA and USDOT. A total of 105 recalls affected 9,697,120 vehicles, highlighting significant concerns for both driver safety and consumer protection. This surge underscores the magnitude of the issue and emphasizes the potential safety risks for millions of American vehicle owners.
“More than 100,000 vehicles are recalled a day in this country, with OEMs required by law to replace 100% of them. As a dealer myself I realized if I could find and schedule even a fraction of those recalls, not only would my profits increase exponentially, but because customers had to visit my dealership for the repair, my loyalty numbers would skyrocket,” said BizzyCar Founder Ryan Maher. “I initially looked for a solution in the market to help me find and bring in these profitable recall jobs and when I couldn’t find one, I built BizzyCar to solve my own pain point.”
Leading the Recall Count
Ford Motor Company leads with 17 recalls, closely followed by Chrysler (FCA US, LLC) with 15. BMW and Mercedes-Benz each have 8 recalls, showing that safety concerns are widespread across various automotive brands.
Recalls by Manufacturer
- Ford Motor Company: 17 recalls
- Chrysler (FCA US, LLC): 15 recalls
- BMW of North America, LLC: 8 recalls
- Mercedes-Benz USA, LLC: 8 recalls
- Hyundai Motor America: 7 recalls
- Jaguar Land Rover North America, LLC: 7 recalls
- Kia America, Inc.: 7 recalls
- General Motors, LLC: 5 recalls
- Nissan North America, Inc.: 5 recalls
- Honda (American Honda Motor Co.): 4 recalls
- Porsche Cars North America, Inc.: 4 recalls
- Toyota Motor Engineering & Manufacturing: 4 recalls
- Tesla, Inc.: 3 recalls
- Volkswagen Group of America, Inc.: 3 recalls
- Lucid USA, Inc.: 2 recalls
- Bugatti, Lamborghini (Automobili Lamborghini), Mazda North American Operations, Subaru of America, Inc., Volvo Car USA, LLC: 1 recall each
Vehicles Most Affected
Tesla Inc. heads the list with over 2.4 million vehicles affected, mainly due to electrical system issues. Ford and Chrysler also reported significant numbers, reflecting broad challenges in the industry:
- Tesla, Inc.: 2,400,001 vehicles
- Ford Motor Company: 2,202,083 vehicles
- Chrysler (FCA US, LLC): 963,375 vehicles
- Honda (American Honda Motor Co.): 779,846 vehicles
- Toyota Motor Engineering & Manufacturing: 684,690 vehicles
- Kia America, Inc.: 652,082 vehicles
- General Motors, LLC: 626,599 vehicles
- Hyundai Motor America: 425,867 vehicles
- Mercedes-Benz USA, LLC: 281,503 vehicles
- Subaru of America, Inc.: 228,723 vehicles
Safety and Compliance
In Q1 2024, three recalls included a “Park Outside Advisory” for 91,193 vehicles, indicating a potential fire risk and advising owners to park their vehicles outdoors to prevent property damage or personal harm. Since January 2023, 4,836,417 vehicles have received this advisory. Furthermore, 8,666,580 vehicles have been affected by recalls that pose a crash risk or increase the risk of injury, emphasizing the urgent need for effective risk mitigation by manufacturers and vehicle owners.
Critical Component Failures
The electrical system is notably problematic, with 26 recalls involving 2,775,496 vehicles. Airbags and powertrains, along with visibility components, also show significant issues, indicating a variety of potential hazards.
Noteworthy Recent Recalls
- Kia America, Inc. has identified a risk in 2020-2024 Kia Telluride models due to a potential driveshaft disconnection, urging owners to inspect their vehicles.
- Porsche Cars North America, Inc. is recalling several 2020-2024 Porsche Taycan models for potential high-voltage battery short-circuiting issues.
- Ford Motor Company is addressing potential fuel line leaks in the 2024 Mustang and tire issues in 2023 Bronco Sport and Maverick models, as well as 2023-2024 Transit models.
- Mercedes-Benz USA, LLC has detected a possible wiring harness issue in the 2024 E350 and E450 models, which could result in propulsion loss.
- Subaru of America, Inc. is recalling 2020-2022 Legacy and Outback models due to potential airbag deployment failures.
- Volkswagen Group of America, Inc. has announced a recall for 2022-2024 Audi E-Tron GT and RS E-Tron GT models over concerns of battery short-circuiting.
- Chrysler (FCA US, LLC) (Stellantis) has identified an issue with the 2024 Chrysler Pacifica and Voyager models, where the windshield could detach in a collision, failing to comply with FMVSS 212.
Historical Context
BizzyCar’s Recall Report will be released quarterly, covering recalls by manufacturer, vehicles most affected, safety & compliance, critical component features, noteworthy recent recalls, historical context, and safety advisories.
The insights provided by BizzyCar’s Recall Report are crucial for both auto dealers and consumers. For dealers, this data underscores the opportunity to enhance service revenue and customer loyalty by effectively managing recall campaigns. By leveraging BizzyCar’s robust recall resolution platform, dealers can identify and address recalls promptly, ensuring customer satisfaction and retention.
Additionally, for consumers, this report serves as a vital resource for staying informed about potential safety risks associated with their vehicles. By heeding recall notices and scheduling necessary services, consumers can prioritize their safety on the road.
You can read the full Q1 2024 Recall Report here.
The NHTSA emphasizes the importance of not ignoring recall notices, as unresolved issues can lead to accidents or injuries. Vehicle owners are encouraged to check the NHTSA’s website (https://www.nhtsa.gov/recalls) for open recalls to stay informed and ensure their vehicles are safe.