Edmunds.com updated its mobile app with direct text messaging to car dealers.
The new texting feature was developed for the 34% of car shoppers who told Edmunds.com that they would prefer text messaging with dealers instead of talking on the phone or e-mailing.
Texting-direct is a trend of “place messaging,” allowing text-lovers to interact with businesses by text in like they do with friends.
This allows smartphones to direct message dealers without relying on any other apps.
Edmunds’ app connects users with a live person at the dealership. Users can opt out of a conversation at any time simply by typing “STOP.”
The app lets users to text directly with Edmunds Live Help, a free service that provides users with real-time access to Edmunds.com roster of car buying experts who can answer any questions about the car-shopping process.
Shoppers can browse inventory in their area, to get upfront price guarantees on cars in stock through Edmunds Price Promise, and to calculate payments.
Car buyers are trading in hybrid and electric cars for SUVs at a higher rate than ever before, reports Edmunds.com.
Edmunds.com announced the winners of its Hackomotive ’15 for car shopping apps.
Edmunds.com, estimates that 1,464,176 new cars and trucks were sold in the U.S. in April for an estimated Seasonally Adjusted Annual Rate (SAAR) of 16.7 million. The projected sales will be a 5.1 percent decrease from March 2015, and a 5.5 percent increase from A“““““““`pril 2014.