Why iOS 8.2 doesn’t fix all Bluetooth issues for car owners, more CarPlay coming?

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applewatchshotThere was a big Apple news conference “Spring Forward” on Monday during which there were two news items that are important to car owners and buyers. Apples iOS is being updated to 8.2 for iPhone 4S-5-6+ with some Bluetooth fixes and Apple says it has more CarPlay partners.

iOS 8.2 is available for download  there are few fixes in the changelog that may help car owners who have Bluetooth issues. The main reason for the update is to enable the Apple Watch to work with iPhone 5 and later models up to iPhone 6+.

UPDATE 3/27/2015:
There are rumors surrounding iOS 8.3 as well as Bluetooth partnership with with Apple Watch and BMW.

The iOS 8.2 update changelog shows the following fixes.

  • Resolves an issue that could prevent call audio from routing to car speakers while using Siri Eyes Free.
  • Fixes a Bluetooth calling issue where no audio is heard until the call is answered.

Other fixes which may matter to car owners:

  • Fixes multiple calendar issues.
  • Fixes an issue in Maps that prevented navigating to some favorite locations
  • Addresses an issue where the last word in a quick reply message wasn’t autocorrected.
  • Fixes an issue where duplicate iTunes purchased content could prevent iCloud restore from completing.
  • Resolves an issue where some music or playlists didn’t sync from iTunes to the Music app.
  • Fixes an issue where deleted audiobooks sometimes remained on the device.

There are several improvements listed in the changelog for health apps. Apple added ResearchKit functionality to the Health app in order to allow long-term medical research.

Our readers have been posting comments over the evening and there is some good news and bad news for car owners.

A 2015 Mazda CX-5 owner updated iOS 8.1.3 to 8.2.0 and it fixed the USB connectivity failure in which the system recognized the iPhone the iPod and wouldn’t play music. This is good news because Mazda and Visteon admitted compatibility problems with iOS 8.

Another reader with an 2014 Audi A8 updated to iOS 8.2, noted that although hands-free calls work (always have), he still can not hear any email or text notification sounds.

So far from our readers we have reported problems with iOS 8.2 and 2013 Mitsubishi RVR and Acura ILX 2013 (no sound or SMS).

One commenter noted that you should delete all devices off your iPhone before connecting to the car infotainment system.

If you have updated to iOS 8.2 for iPhone 5/5S/5c 6-6+ and it fixed or fried your Bluetooth issues with your in-car infotainment system, please let us know in the comments below, be sure to note your make, model and year of your vehicle.

As our readers know we have been trying to help them find a fix for the iOS 8 Bluetooth Blues. Why would’nt Apple fix the Bluetooth mess it made?

Maybe Apple wants its users to instead pay $350 for an Apple watch to use for Bluetooth? Maybe Apple only tests Apple products with other Apple products. Our commenters who contact Apple say that Apple never admits that there is Bluetooth problem. Or perhaps Apple wants to push car owners to buying a new Apple car with CarPlay?

CarPlay

CarPlay was announced at the 2014 Geneva Motor Show. Apple announced that CarPlay will be coming from 40 automakers in 2015. Apple CEO Tim Cook stated “every major car brand has committed to delivering CarPlay” and noted that 40 car models with CarPlay will be deployed by the end of year.

He seemed to miss the statement by Toyota’s that the company is not planning to support CarPlay. The New York Times recently reported that Toyota will not deploy CarPlay.

Apple originally stated that Ferrari, Merecedes-Benz and Volvo would be the first to offer CarPlay. Hyundai Sonatas with the navigation system will be updated to CarPlay in the future.

Fiat Chrysler and Mazda are also planning on CarPlay. Volkswagen announced it would offer CarPlay in January at CES. 2016 GM models such as the Chevy Volt 2016 support CarPlay and MirrorLink.

The problem with CarPlay is that it requires a touchscreen to work, therefore new car buyers who want to use CarPlay will have to pay for a navigation system upgrade which is the case with the Hyundai Sonata. To get CarPlay for the Sonata you have to buy the $1,750 Tech Package for the 8-inch navigation system. You can then connect the iPhone 5-6 via a lightning connector to the car system and use all CarPlay functions.

Update to 8.2 Today or Later?

In the meantime, our readers are still trying to figure out if they should upgrade. It’s always a good idea to wait a few days if you are going to need technical support. We would wait for a time when we are not using the car and need to make calls in the car. We would also backup all our apps and check back to see if commenters Bluetooth issues have been solved here.

We have comments from readers that there  are still Bluetooth problems reported with BMW, Audi, Acura, MINI, GM(Chevy, GMC, Cadillac, Buick), Honda, Kia, Toyota, Volkswagen, Mercedes-Benz, Mazda, Lexus, Fiat, Hyundai, Chrysler, Acura, Mazda and more.

Previously, after talking to many automakers we tried to Why Bluetooth iOS 8-8.1 & iPhone 6-6+ issues persist in cars. Commenters showed their disgust and frustration to the tune of hundreds of reports of Bluetooth malfunctions. It seemed like the 8.1 update helped with a few new model cars. Read a summary of Bluetooth issues and fixes. Read the most popular nuke-it fixes. Our readers were so frustrated they voted to give Apple the Edsel Yugo Award for the biggest Snafu of 2014.

J.D. Power reports Bluetooth and voice command issues are the most reported technology problems by car owners. Yesterday, the ITU issued a whitelist of phones with excellent Bluetooth with in-car infotainment systems–-iPhone 5-6 were not on the list.

 

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116 thoughts on “Why iOS 8.2 doesn’t fix all Bluetooth issues for car owners, more CarPlay coming?”

  2. Cannot add name tags to contacts or use SMS text feature on my 2015 ILX. I’m using an iPhone 6 Version 9.2.1. My carrier is Verizon. Is the an Acura issue, or Apple problem?

  3. 2013 Audi A6, iPhone 5S & iOS 9.2.1. Hands free calling works, but cannot hear text or email alerts when driving.

  6. Honda Civic 2013 Audio works perfectly, lots of issues with calls they get consistently transferred to phone instead of being handled by BT. It all started with iOS8, iOS9 hasn’t fixed it

  9. Just got the Iphone 6+. I am able to pair phone with Mazda CX-5 stereo but itunes are still greyed out and I have paired and unpaired 10 times now. I get a couple of songs on my playlist but can’t even play from “purchased” songs. HELP?

  10. 2014 Audi A6 and iPhone 6. Bluetooth connectivity for phone just stopped working three days ago. Cannot hear call thru car tho still appears to be connected to phone bc can see contacts and initiate call but can only hear thru phone. Tried deleting connection on both phone and car and re-establishing Bluetooth, but did not fix problem. Connected wife’s HTC 9 and worked perfectly. And we all teased her for not getting the Apple. Joke is on us. Shouldn’t have to go thru this much hell when spending this kind of money and brand loyalty. Apple better wake up and smell the coffee or they are going to go the way of the Euro in Greece.

  12. 2015 Nissan Pathfinder SL tech: took many attempts but paired my iphone 6 8.03. Download phonebook to car. Most items work except I can not see the name of the person calling me on the screen only the phone number shows up; so I never really know who is calling. No ability to have text read to me or alert me to a text message received. Nissan is blaming apple, but my phone working perfectly with my 2015 Ford Escape to include caller id and text messages.

  13. 2012 Ford Explorer, 8.3 iPhone 5…Bluetooth won’t recognize names in phone book. Can only verbally dial numbers directly, not by name. Phone book is in system, and can manually choose one, but no longer able to audibly do it.

  14. I have a 2012 Honda CRV-EXL. Bluetooth paired fine with it until I updated to ios 8.3 on my iPhone 5s. Now, it can’t find it at all.

  15. 2012 Chevrolet Equinox – iOS 8.3 – I have calling capabilities only. Music/Podcasts will not sync with BT. Phone will charge but no connection can be made to the vehicle.

  18. Audi A4 2012, iPhone 5s, 8.2 will connect to bluetooth but will no longer connect to Mmi via cable. Does not charge and will not play audio… Everything worked fine previously.

  20. 2015 Acura TLX (AWD Tech)
    – Can’t reply to text messages with one of the six fixed reply messages such as “Talk to you later, I’m driving.” This is a safety issue.
    – Can’t navigate between text messages. If I have more than one message, it will only display the latest and I can’t advance to the next message even though it recognizes there is more than 1. Annoying!!

  21. 06 -Land Rover -Range Rover Sport. Bluetooth will not auto connect with 8.2! I have to connect everytime the key is turned!

    • 2012 Mercedes Benz E-Class- my new iPhone 6+ on iOS 8.1 was working beautifully with bluetooth audio and phone/contacts. I updated to iOS 8.2 and the phone will no longer transfer contacts. I can still place calls, but I have to punch in the number to call.

  23. 2012 Mazda 5, not discoverable, MacBook not discoverable, Bose Minilink discoverable and connects. WTH!! Won’t even connect to other Apple products. I’ve obviously spent too much money on their products since nothing seems to work anymore.

  25. 2010 mazda 3. My iPhone6 cannot even find the device. After research mazdas manual says it’s not compatible with all bluetooth systems and directs you to a website. Website says its not compatible.

  26. 2015 Lexus RX350 and and Iphone 5S. Songs play but not podcasts. Audio drops out of phone calls even though the connection remains.

  27. 2011 Lexus GS450h intermittent connectivity issues with IOS 8.2, phone can be answered but BT audio not apparent even though the system shows call in progress-must pick up phone to speak. Before WAZE would be heard over BT, now it just shows call in progress…mess!

  28. Right after 8.2 upgrade of Ipod Touch g5, my RL2010 Acura sound system now says “No Song” when I connect it through USB cable. It was playing just fine earlier in the day before I was stupid enough to go for this upgrade.

    I basically lost ability to use my device in the car. This is just unbelievable that Apple would release upgrade that is that problematic, on the very basic level of the device. I am not even mentioning that all “Update” buttons in Apple store for pending updates were showing as “Open” until I rebooted a few times.

  29. I have a 2011 Honda civic w/ nav. Bluetooth was working with iOS 8.1 using iPhone 6+. Once updated to 8.2 iPhone doesn’t recognize the Bluetooth in the car.
    Any suggestions?

  30. I have a 2013 Kia Soul+ and the Bluetooth connectivity worked perfectly until the ios8.2 update. Now ONLY phone calls will work and NO AUDIO will play through the car’s speaker system. It is incredibly frustrating!!!

  31. 2014 Hyundai Santa Fe Sport. The Bluetooth is paired, I can use voice controls to make outgoing calls, but I cannot hear callers even though they can hear me. I hear my email alerts and music streams. Reset all settings, paired my device again, turned the phone and Bluetooth off and on, but it still doesn’t work. The only way to talk on the phone is to do it without handsfree. Please fix!

  32. I have an iPhone 6 version 8.2, it was working this morning, but at afternoon bluetooth music stopped working, just hands free. Audi a1 2015.

  33. My car is a 2014 Ford Escape with Sync. My entire phone book is gone from my car since the latest update, not impressed. How do I fix this? Pretty hard to make handsfree calls when there are no contacts in my phonebook.

  34. iPhone 5s, Audi 2007 S6
    No issues whatsoever previously with bluetooth audio connection, but iOS8.2 broke the connection immediately. The car/phone were still talking, but I was getting phantom dialing to myself. After clearing the car settings and phone settings, I now can no longer even see the car let alone try to pair.

  36. iphone 6 plus screeches and heavy interference making phone call worthless. recipients of phone calls hear the noise not the sender with the iphone. Honda Civic 2012. Apple – stop working on new products instead of fixing the existing ones. i purchased 5 iphone 6 pluses for business. if you cant fix it and will not fix it then it will be time to switch back to android.

  37. I have a 2014 Mazda3 and before the update the USB and Bluetooth worked fine. Since the update, Bluetooth seems to work but I am unable to play any audio from the USB connection.

  38. Have a 2012 VW GTI. Bluetooth streaming worked perfectly with iOS 8.1.3, but since upgrading to 8.2 I’ve had problems. The audio streams, but text does not display on the display screen and my steering wheel controls don’t work. This problem is somewhat intermittent, occurring approximately 75% of the time.

  39. Updated iPhone 5 to 8.2. I have a 2005 BMW 330, bluetooth worked since new on all phones going back to a Motorola raZr. Now it locked the radio and the display says phone and it will not pair

    • So, i did the mini nuke option: I reset all network settings on the iPhone, changed the name of the iphone and did a reset. On the BMW I disconnected the negative terminal on the battery for about 10 seconds. So, I’m not sure which action fixed it but everything is working again

  40. 2014 Acura TL major Bluetooth issues. Connects then calls randomly dropped. 8.2 fixed issues temporarily now problem seems worse. Wonder if any Acura owners have same problem

  41. Had to take our 2015 Altima 2.5sl in to get a software update on the radio. Now the Bluetooth to our Iphone 6+’s does not work. What was the radio software update for???

  42. I have a Mitsubishi Outlander PHEV. Constant problems with calls cutting in and out, rendering the car kit useless. Apple please resolve asap!

  43. I have a Toyota Rav4 2013 and when I updated my iPhone 5S to ios 8.2, I now have no audio sound coming through when I make a call or when a call comes through. The bluetooth paired and connected but no sound. It is very important to be able to use all the functions in my car, especially the bluetooth. Apple needs to fix this problem.

  44. I have a 2008 MDX and I had no problem with paring my 5S with the Hands Free system. Now it doesn’t connect no matter what I do. I believe it has something to do with ios 8.2

  45. BME 335i Coupé E92 with latest BMW firmware installed. iPhone 4S running iOS8.2
    Everything was fine under iOS 8.1.3. Since I upgraded to 8.2 (company policy request for mail sync) music no longer play through USB connection. Bluetooth is unaffected.
    This has nothing to do with BMW but is related to 8.2. It’s a shame on Apple !

    Workaround : try to shut your iPhone down and hot reboot it (power + button). It should work the first time you connect it to the car, but unfortunately not the second time… Good to do before a long trip but a bit annoying on an everyday use.

    This was posted on Apple support site. Did get a LOT of similar comments from other 8.2 users ! And what is Apple doing ? Nothing !

    Considering switching to a Samsung phone, tired of Appple customer policy…

  46. I have a 5 (not 5S), and connect via USB to my 2010 Honda Civic (no bluetooth).

    When I connect, it says “No Song”, which is new (as opposed to “No Data”).

    I did notice, in 8.1.3, that one thing that “broke” was that the podcast (during my long drives to/from work) didn’t automatically pause, when switching to the radio, for instance, to hear a traffic report; it just kept on playing, so you had to pause by tapping the phone (if it was unlocked).

    The ability to listen to my podcasts through my car radio, and control through the car dashboard, is important. I can NOT control via my phone. Not only is it more dangerous, but it’s now illegal in Montreal to be caught fiddling with your phone while at the wheel!

  47. I talked to Apple and they said to check with the car manufacturer to see if they have a Firmware uodate

  48. 2013 Camaro ZL1…5s used to pair beautifully…that’s where all my music is. Installed 8.2 and now will no longer connect at all.

  49. 2012 Hyundai Elantra Limited with Navigation
    iPhone 6 Updated with iOS 8.2

    Infotainment screen gets delayed and sometimes resets itself when Bluetooth is on. Phone connections are delayed as well and navigation gets messed up.

    When I turn off bluetooth, everything (except, of course, the phone) with the infotainment system works fine. This only started happening since updating with iOS 8.2

  50. Updated my iPhone 6 Plus to iOS 8.2 and now it won’t pair with my 2006 Acura TL. VERY frustrating. I’ve tried several suggestions I found online (deleting and reloading the phone list, etc.) my car will still not see my “discoverable” phone. Sorry I updated to iOS 8.2.

  51. 2014 VW Passat tsi/sel
    Used to work fine, now after 8.2 upgrade no longer works. Have tried completely from re-pairing no use, CarNet audio connection works well so auto equipment not at fault.

  52. 2014 Volkswagen Golf and iPhone 6 iOS 8.2. It is possible to pair, but the connection is dropped within a few seconds, connection is then picked up again, only to be dropped again in a few seconds, and so it continues… Tried deleting the pairing from both the car and iphone several times. The only thing that helps somewhat is to restart the iphone. Then the connection works for a while. To trigger the dropped connection all I have to do is to try to sync the contacts , or play music. Syncing contacts or call history does not work.

  54. En Honda City 2014 no funciona el carplay con iphone ios 8.2 antes de actualizarlo que tenia el ios 7.1.2 si funcionaba a la perfeccion ahora no se oye cuando llaman y cuesta que conecte a veces no reconoce el celular. Es molesto.

  55. 2013 Volkswagen Tiguan…updated to the IOS 8.2 and now my phone will not connect to my Bluetooth in my car at all…my car searches and searches but never finds my phone. I have reset my phone to factory settings and that still didn’t help. My iPhone (5C) will not even find the Bluetooth in my car. Very upset with this update. Why fix things that aren’t broken??!!

  57. 2015 Honda Civic EX iPhone 5 iOS 8.2 Bluetooth works for calls and audio but text/email does not work at all. The option is grayed out even after turning it on. The call history also doesn’t display the contact name like it used to only the number.

  58. I updated my iPhone 5S and I now can’t pair it with my new company car, a 2014 Chevy Impala. I’ve done it many times before update. Now when I try to pair, the car does not show up on my list.

  59. IOS 8.2 finally fixed Bluetooth Handsfree in my 2010 Mazda 3 and 2013 Mitsubishi ASX. After upgrading to an iPhone 6 any calls I would make would not route through to the car hands free and I would always have to manually re-route whilst trying to drive which was painful. Sometimes in the ASX the audio would not go through at all resulting in a dropped call. Thankfully everything is back to normal with IOS 8.2.

  60. Bluetooth in Hyundai sonata 2011 says no names when i try to make a call using iphone 6 latest update. I can receive a call but there isn’t a phonebook any longer. Very upset about this. Apple blames car manufacturer who blames apple. Even verizon couldn’t fix it. VERY FRUSTRATED.

  61. 2012 BMW 328i and 2012 BMS X3 – iPhone 5 with iOS 8.2 connected to BMW via USB no longer plays Podcast playlists via iDrive, etc. The playlists shows but with no items in them. They play if I start them from the iPhone. Music playlists work.

    This setup worked on the previous iOS version

  62. 2015 Audi A4, just updated my iPhone 6 to ios 8.2 last night and this morning, Bluetooth still connects to the car, but my contacts/directory don’t load so I can’t really make handsfree calls like usual. Already tried to disconnect and reconnect but that didn’t fix the issue. Never had problems before updating to 8.2. Very irritating.

  64. 2011 Nissan Cube Krom, iPhone 5s- After 8.2 update when making a call the radio comes on after dialing until call is answered. Before the update, I could hear the rings. Repairing didn’t help. Typical update, fix some break some.

  65. 2010 Chevrolet Travers and it still does not work with the bluetooth in my card the 5 does bc my hubby hasn’t had any issues with it.

  66. Acura TSX 2012: With iOS 8.2, I was able to pair my iPhone 6 Plus with the TSX Handsfree Link and make phone calls.

    Previously, with iOS 8.1.3, I was not able to pair successfully – the phone would pair for a few moments and then drop off as “not connected.”

  68. Bluetooth no longer working on Kia Optima 2014. Works fine with my daughter’s iPhone, previous version software.

  69. Had no bluetooth connectivity issues until i upgraded to IOS 8.2, now my Ford Explorer will not connect. I have done a fresh install of IOS 8.2 by resetting to factory settings. I have cleared all devices from the Ford Sync and cleared all connections on my phone. I am able to connect once I have cleared all devices and it works fine, however once you turn off the car it will not reconnect.

    I have found that if I turn my phone off and then back on that the Ford Sync will reconnect. The only other way is to clear the device and start fresh every time. Very annoying.

    • Same your problem: I have Ford C-Max 2013 version. Since I have updated to iOS 8.2 when I turn on my car, Ford Sync would look like connected, but if I perform a call, it disconnected. I have to pair again the device to reconnect…very unconfortable!

    • I have the same problem with my 2012 Honda Civic CNG where my iPhone 6 disonnects and reconnects repeatedly. Also, the on screen display doesn’t display the name of the caller anymore just the phone number. Never happened with my iPhone 4s.

    • I am having the same problem with my 2012 honda cr-v. Not only does it connect and disconnect repeatedly, it now drops the call when the Bluetooth disconnects. It interesting to note I had rented a Ford Explorer for a trip and didn’t have a single problem. I NEVER. Had a problem when using iOS 7

    • My iPhone 6 plus would not work with my Pioneer AVH4100NEX receiver. The installer could not fix it. I read somewhere that if you turned on all SIRI settings, it would connect. And So i did. Now it works perfectly. Weird.
      Bruce

  74. Have a 2012 Camry, an iPhone 6 with 8.2 update and can’t connect to the bluetooth. It says it can’t find a compatible device.

  75. Seat Alhambra 7N 2014, Mediacenter 2.2, Iphone 4s IOS 8.2 – same Bluetooth Problems (BT disconnect after 2 Seconds of a call) as before. That´s bad.
    VW Golf Plus 2005, Parrot MKI 9200 – same Problems.

  77. 2012 Lexus ct200h — I was connecting via USB to play music in my car, almost exclusively through Spotify playlists.

    After downloading 8.2 update, I cannot play music via USB and my vehicle displays an error message which I have never seen:

    “There are no files available for playback. Please add compatible files to your USB device or iPod.”

    NOOOOO!!!!!!!!!!!!

  78. Hyundai Santa Fe Sport 2013, bluetooth does connect no problem but no audio, music or phone calls.

  79. I have an iPhone 6 and a Ford Escape. Since I updated to iOS 8.2 this morning, my bluetooth audio in my car does not work at all. The bluetooth is connected and it will make calls etc but there is NO AUDIO at all for the phone or the music functions with my iPhone 6 connected.

    It’s exceptionally unfortunate because before this morning, I had no problems with bluetooth connectivity or audio in my car. After updating the OS, i now effectively cannot use my iPhone at all, whether it’s to make or receive calls, and i cannot play music.

    It has basically made the phone unusable.

    • I have been having this same problem since 8.1.2, and you’re the first other person to describe the exact issues I’m having. Most people just had audio or music but not both. I have tried all the fixes including pulling fuses in my Ford Fusion – no dice. If you find any fix, let me know!

  80. 2012 KIA Sportage with SatNav system – Bluetooth worked perfectly before IOS 8.1.3 – since then there is a strange problem where audio works for outgoing calls, however incoming calls have to be answered on the phone using the speaker as there is no audio through the car (ringing or voice). IOS 8.2 has made no difference at all.

    WRT to the comment re car manufacturers not updating their bluetooth sub systems – why should they have to? Most of us with this problem had perfectly functioning Bluetooth before Apple changed something in iOS

  83. The biggest problem with Bluetooth connections in cars is that the car manufacturers don’t update to newer versions of the specification, while phone manufacturers ship their latest models with the newest version of Bluetooth. Even 2015.5 car models are still shipping with Bluetooth 2.0 installed–that came out in 2004!

    • Most of us are having problems with Apple’s IOS updates breaking Bluetooth connections not what hardware the manufactures fitted. ie Bluetooth worked fine until IOS update x.x.x etc etc

  84. 2015 bmw 6 series gran coupe, iPhone 5s iOS 8.2 still no audio via Bluetooth. Car connects goes to make a call but no audio via cars speakers. Been this way since updating to 8.1.3 i work in sales and drive most of the day. Having to use a Samsung no issues. I should sue Apple. Also tried the iPhone 5s on the wife’s 5 series 2012 GT iOS 8.1.3 broke Bluetooth and iOS 8.2 doesn’t fix the issue of no audio.

  85. Bmw 3 Series e91 & iPhone 5s & iOS 8.2 the connection that worked before is not working anymore! also the bluetooth connection with my Sony speaker system is not working! Don’t install 8.2 it’s a piece of S@#$%^t SW!

    This comment has been edited due to our no profanity policy.

  87. 2012 mazda3 owner. updated to 8.2
    audio display still says BT audio (no artist or song names) wish they would fix this.
    cannot update apps with the 8.2 update

    • App Updates isn’t related to the 8.2 update:

      iTunes and App stores haven’t been able to buy or download items worldwide during an unusually extensive outage lasting more than eight hours on Wednesday.

  88. 2010 Mazda 6 GT – I just updated my iPhone 5 to the new IOS 8.2 and it fixed the problem I’ve been having with all my calls being dropped on my bluetooth handsfree device in my car. I just removed everything on my phones bluetooth (my devices) and started over with the pairing in my car and now it works. However with this being said I can’t update my apps.

    • Just updated my iPhone6 to iOS 9 and my ACURA TLX won’t download my phonebook although the Bluetooth connection works fine

  90. 2015 Nissan Leaf with iPhone 6 ios 8.2. Now unable to play spotify, pandora and youtube through usb input that I was previously able to do on ios 8

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